Select the Log In option.
Enter your American Express User ID.
Enter your Password.
Complete any security verification if requested.
Select Log In to access your account.
After signing in, you can manage your Card and review the account information available to you.
Your American Express online account provides convenient access to important Card information. Depending on your Card and account, you may be able to:
Check your current Card balance
Review recent transactions
Make a Card payment
View account statements
Check available rewards
Manage account preferences
Review Card benefits and offers
Update certain personal information
Using online account access can make it easier to keep track of your Card activity without contacting customer service for every basic account task.
If you cannot remember your American Express login information, use the account recovery options provided on the official American Express website. Follow the verification instructions to recover your User ID or reset your Password.
For security, never provide your American Express login credentials to another person or enter them on an unfamiliar website.
If you have received a new Card, activation may be required before you can use it. The activation process is separate from simply signing in to your account.
When using AmericanExpress.com/Activate, make sure you are on the official American Express website before entering your Card information. Follow the instructions shown on the official activation page and complete the required verification steps.
For a smoother sign-in experience:
Use the latest version of your browser.
Make sure your User ID and Password are entered correctly.
Avoid using public computers for account access.
Keep your login information private.
Use the official American Express website or mobile app.
If login continues to fail, use the available account recovery or support options.
Yes. Existing Card Members can use American Express online account access to manage available Card and account services.
No. Card activation prepares a new Card for use, while account login gives you access to your online American Express account.
Use the official American Express account recovery option to recover your User ID or reset your Password.
Yes. Depending on your Card and account, you can access features such as payments, transactions, statements, rewards, and other account services.
American Express online account access makes it easy to manage your Card from one place. Sign in with your User ID and Password to review your account, make payments, check transactions, and access available Card services. If you are activating a new Card, use the official AmericanExpress.com/Activate page and follow the activation instructions carefully.