Click Forgot User ID/Password? below the login section.
Enter the information requested to verify your account.
Follow the on-screen instructions to reset your password.
Create a new, secure password for your account.
Return to the login page and sign in using your updated credentials.
When creating a new password, avoid using information that is easy for others to guess. Keep your login details private and do not share them with anyone.
If you have forgotten both your User ID and Password, use the same account recovery option to find your User ID and reset your password. Make sure the personal and card information you provide matches the information associated with your account.
If the password recovery process isn't working, try these quick fixes:
Check that all account information is entered correctly.
Use an updated version of Chrome, Edge, Safari, or another supported browser.
Clear your browser's cache and cookies.
Try using a private or incognito browser window.
Check your internet connection and try again.
If you still can't access your account or complete the Discover Card login, contact Discover Customer Service for assistance with account recovery.